Top-notch veterinary medical care, professional pet aesthetics, and more. Offers complete blood work processed in house with immediate results, X-rays, simple ultrasounds, and various other diagnostic tests such as 4DX tests, skin scrapes, and urinalyses. Specializes in dental care, simple surgeries, and orthopedic surgeries.

After appointment FAQs

We hope you had a good experience with PetMed Veterinary Hospital. Below are answers to some commonly asked questions from other clients of PetMed:

WILL I RECEIVE CONSULTATION NOTES?

Unfortunately, no. Most the vets in Tijuana, including PetMed Veterinary Hospital, do not provide consultation notes. So if your pet got a surgery at PetMed there will not be any document describing the surgery or the details of the surgery, etc.

Here’s what you can expect to receive:
- Xray images
- Lab results
- Prescription information
- After care instructions


WHEN SHOULD I EXPECT TO RECEIVE MY LAB RESULTS?

Please note that consultation or lab results might be in Spanish. If you need help translating the documents, Google Translate and Chat GPT are great tools. You can also reach out to the vet for translation assistance.

Vet services and result wait times (for digital results, please check your spam folder in your email too:

Blood work - same day, paper results sent home with your pet

Xrays - same day, digital results sent home with your pet on a thumbdrive

Urinalysis - 2 days (digital copy in email)

Pathology - 2-3 weeks (digital copy in email)

Cytology - 1 week (digital copy in email)

Fungal, bacterial, urine culture - 1 week (digital copy in email)

T4 thyroid test - 3 days (digital copy in email)

Cushings test - 1 week (digital copy in email)

*IMPORTANT NOTE: If you paid for one of these services and are now waiting longer than you should be for the results, first reach out to PetMed directly (contact info below). If they don’t respond within 24 hours (Sundays excluded), let a MexiVet team member know so we can help get those results for you: 1-619-782-4747

Vet services with NO physical/digital copies:

Ultrasound - verbal results during appointment, you will not get copies, in-house diagnostics only

Skin scrape - verbal results during appointment, you will not get copies, in-house diagnostics only


HOW CAN I GET IN TOUCH WITH petmed veterinary hospital?

Updates from PetMed Veterinary Hospital

If a PetMed team member said you’d get an update, and you still have not received a call or email, we encourage you to reach out to them directly. If you called and/or emailed and can’t get through, let a MexiVet team member know ASAP so we can help you during their business hours.

Clinic contact info (also at the bottom of this page)

The best way to get in touch with this clinic is to text them on WhatsApp or email them:

WhatsApp clinic number: +52 1 664 328 5149

Email: HospitalVeterinarioPetMed@gmail.com

*NOTE: You can text or email them in English. If they respond in Spanish, simply put the text into Google translate so you can read and understand their response.


Where do i register my pet’s microchip?

There a multiple sites you can register your pet’s microchip. The leading ones seem to be Home Again and AKC Reunite. Feel free to reach out to a MexiVet team member if you’re having any trouble getting the microchip registered, we can help!

DO I NEED A FOLLOW UP APPOINTMENT?

If you had an appointment and your pet is not getting better or the treatment does not seem to be working, please reach out to the clinic directly through either WhatsApp or email. Send them a summary of how the treatment is going and if relevant, send pictures too. They might be able to adjust the treatment and send a medication delivery with a MexiVet driver. Ask about that!

If PetMed doesn’t respond within 24 hours (Sundays excluded) let a MexiVet team member know ASAP so we can help you determine the next steps: 1-619-782-4747